ChiliChat Host Onboarding Sheet

Payment & Policy

Welcome to ChiliChat

You’re now part of a growing platform that connects cool, respectful people for meaningful utility chats. Your vibe, energy, and reliability matter — and so does getting paid. Below is everything you need to know.

 

PAYMENT STRUCTURE

Chat Payments:

  • All completed utility chats (10-minute blocks) are paid on the first Monday of every week, during regular business hours (9 AM–5 PM CST).

  • Payments are sent via Cash App.

    • Make sure your Cash App tag is correct and active in your profile.

Tips:

  • Instant. Direct. 100% yours.

  • All tips go straight to you via Cash App, sent by the guest.

Booking Payments:

  • All one-on-one or scheduled bookings are paid through Cash App or Zelle by the guest before the session begins.

Cancellations:

  • If a user or host wants to cancel their page or profile, we process it instantly via the official cancellation link or request form.

 

CODE OF CONDUCT (NON-NEGOTIABLE)

  • No nudity, no sexual content, no obscene language.

    Any visual or verbal violation results in instant and permanent deactivation.

  • All chats may be monitored or reviewed for safety and quality.

  • Hosts are expected to be polite, professional, and positive at all times.

 

NO-SHOW POLICY

  • 1st no-show (without prior notice) = warning

  • 2nd no-show within a 3-month window = automatic deactivation

 

WHAT TO DO NEXT

  1. Double-check your Cash App and/or Zelle info in your profile.

  2. Review your chat schedule and be on time.

  3. Always bring energy, kindness, and clarity to every conversation.

  4. Follow ChiliChat on social to stay in the loop.

Got questions?

Reach out via the internal dashboard or support email.

Let’s make this fun, safe, and profitable — together.